How To Report Financial Fraud On Www.cybercrime.gov.in (Step-by-Step Guide)

Don’t know How to Report Financial Fraud on www.cybercrime.gov.in? You’re not alone! Many people don’t know the right steps to report online scams. That’s why we’ve created this super-easy guide to help you file a complaint on National Cyber Crime Reporting Portal www.cybercrime.gov.in, the official government National Cyber Crime Reporting Portal to report cybercrimes.

In just a few steps, You can report scams like:

Social Media Scams: Fake offers or giveaways on Instagram or Facebook.

Online Shopping Scams: Ordered something online but never received it?

Loan Scams: Promises of quick loans but asked for money upfront.

Job Scams: Fake job offers asking for registration fees.

Phishing Scams: Fake links asking for your passwords or bank details.

Don’t ignore these scams! Reporting is easy, and this step-by-step guide will show you how to do it with simple instructions and screenshots.

Checklist: What You Need Before Filing a Complaint on National Cyber Crime Reporting Portal www.cybercrime.gov.in

Before you start filing your complaint, make sure you have the following information and documents ready. This will save you time and ensure your complaint gets processed smoothly.

Mandatory Information:

1. Incident Date and Time – When did the cybercrime happen?

2. Details of the Incident – Write a clear explanation (at least 200 characters) without using any special characters (e.g., # $ @ ^ * etc.).

3. ID Proof – A scanned copy of any national ID (Voter ID, Driving License, Passport, PAN Card, Aadhar Card) in JPEG, JPG, or PNG format (file size must not exceed 5 MB).

4. For Financial Fraud Cases:

Name of the Bank/Wallet/Merchant involved.

12-digit Transaction ID/UTR Number.

Date of the transaction.

Amount involved in the fraud.

5. Evidence – Soft copies of any evidence related to the crime, such as screenshots, emails, or chats (files must not exceed 10 MB each).

Optional (Helpful) Information:

1. Suspected Links or Handles – URLs, social media profiles, or websites involved in the scam.

2. Suspect Details (if available):

Mobile Number.

Email ID.

Bank Account Details.

Address.

A photograph of the suspect in JPEG, JPG, or PNG format (file size must not exceed 5 MB).

Any other document that helps identify the suspect.

By keeping this information ready, you’ll make the process of reporting a cybercrime faster and more efficient. Follow the next steps to file your complaint.

Step 1: Visit the Official Website

Open your browser (Chrome) and type www.cybercrime.gov.in.

On the homepage, select: “Finacial Fraud”.

1. If You’re a New User:

Click “Click Here for New User”.

Fill in the form:

State: Select your state from the dropdown menu.

Email ID: Enter your valid email address.

Mobile Number: Provide your phone number and click “Get OTP”.

Enter the OTP received and complete the CAPTCHA.

Submit the form to create your account.

If You Already Have an Account:

Enter your Login ID (your email).

Provide your OTP and complete the CAPTCHA.

Click “Submit” to log in.

Step 3: Choose the Sub-Category of Complaint

Under “Sub-Category of Complaint,” select the type of fraud you experienced (e.g., UPI fraud, bank fraud, etc.). This helps the portal route your complaint to the right team for faster action.

Step 4: Fill in the Victim Account Details

You’ll need to provide information about the account from which money was taken.

Note: The details entered here should be from your own bank account or UPI wallet, as the victim of the fraud.

Here’s what you need to fill in:

Bank/Wallet/PG/PA/Merchant: Select the bank or payment method where the fraud took place.
Account No./Wallet ID/Merchant ID/UPI ID: Enter the account or ID associated with the transaction.
Transaction ID / UTR Number: Provide the transaction ID or UTR number. This is usually a 12-digit number you can find in your transaction history.
Amount: Mention the amount of money that was lost.
Transaction Date: Enter the exact date the fraudulent transaction occurred.
Approximate Time: If you remember the time, mention it here.
Reference No: If you have any additional reference number related to the transaction, enter it.

Section 1: Fill in the Suspect Account Details

Note: Provide information about the account the suspect used for the fraud. This includes the bank or wallet name, account or wallet ID, transaction ID, amount, and date. These details help investigators track the fraud.

1. Do You Have Suspect Account Details?

Choose Yes if you know any details about the account used in the fraud.

2. Money Transfer Option

Select Bank if the fraud involved a bank transfer or Wallet/PG/PA/Merchant if it was through an online wallet or payment gateway.

3. Account No./Wallet UPI ID/Merchant ID

Enter the suspect’s account number, wallet UPI ID, or merchant ID (this is usually found on the transaction details of your bank or wallet).

4. Transaction ID

Fill in the Transaction ID associated with the fraudulent transaction.

5. Amount

Type the amount of money involved in the fraud.

6. Transaction Date

Enter the date when the fraudulent transaction occurred.

7. Add More

If there are multiple transactions or accounts related to the fraud, click Add More and fill out the information for each transaction.

Section 2: Suspect Details

Note: If you don’t know who the suspect is, you can leave the ‘Suspect Details’ section unticked or blank. You can skip this step, click Save as Draft and Next

1. Consent

Tick the box that allows the information you provide to be shared with agencies involved in preventing cybercrime.

2. Suspect Name

Type the name of the suspect if you know it (leave blank if unknown).

3. ID Number

Enter any ID number related to the suspect, like a PAN or Aadhaar, if you have it.

4. Upload Photograph

If you have a photo of the suspect, upload it here. Make sure the file size is below 5 MB and is in JPG, JPEG, PNG, or PDF format.

5. Address of Suspect

Choose Yes if you want to provide the suspect’s address. Then fill in details such as colony, district, city, police station, and other address information.

Section 3: Incident Details

1. Date & Time of Incident

Provide an approximate date and time when the fraud occurred.

2. Relationship with the Victim

Select Self if you are the victim, or choose the appropriate option if you are filing on someone else’s behalf.

3. Upload National ID

Upload your National ID (JPG, JPEG, PNG, or PDF, max 5 MB) to verify your identity.

Final Steps

1. Save as Draft & Next

Once you’ve filled in the details, click Save as Draft & Next. This allows you to review all the information before submitting.

2. Review and Submit

After reviewing your report, click Save & Preview to see the final version. When you’re ready, submit the report.

Tips for Faster Resolution

Double-check all details before submitting your complaint.

Provide clear and accurate evidence.

Use the National Financial Fraud Helpline Number: 1930 for urgent financial fraud cases.

By following these steps, you can report financial fraud effectively on www.cybercrime.gov.in. For more cyber safety tips and updates, visit our blog at CyberAidBase.

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